The power of first impressions

A recent TV commercial for Proctor and Gamble’s Head and Shoulders shampoo ends by saying, “You never get a second chance to make a good first impression.” The opening minutes of the approach must be designed to create an atmosphere of trust. The first 15 words you...

Effective sales presentations don’t happen by chance

The content of an effective presentation requires selling by design – not by chance. Competing with yesterday’s traditional selling strategies and techniques is hazardous as world-class competitors challenge each other. Never before have the latest and best selling...

Using the telephone to make appointments

Because of the ever increasing cost of a sales visit, many companies are encouraging their salespeople to replace the unsolicited or cold call approach with the telephone call to make initial contact with a prospect. Studies have shown that a cold call can cost up to...

Developing strategy on referrals can pay big dividends

The use of referrals is one of the most powerful but underutilized prospecting techniques. Referrals generally provide qualified prospects who have a need for your product or service, the authority to make the purchase decision, and the ability to pay. Referrals, can...